One of the many ways that technology has made the lives of business owners easier has to do with asset tracking and the monitoring of shipments. The process of preparing and shipping an item to a customer isn’t necessarily a difficult one, but it is one that involves a lot of steps. Every one of these steps represents a potential hazard or delay that could cause an organization’s investment to drop considerably.
Being able to access real-time, accurate GPS information about where a shipment is at any particular moment, however, goes a long way toward relieving these issues as quickly and as inexpensively as possible.
Asset Tracking Helps to Eliminate Gaps in Documentation
One of the many ways that companies use asset tracking to monitor their shipments has less to do with where the shipment eventually ends up and more to do with how it is prepared in the first place. Many businesses document every step of a shipment’s lifecycle – from the various stages of preparation to who is doing the preparation in the first place and more. The problem is that sometimes this documentation comes up short, leading to waste and costly delays in the process.
If you THINK that you don’t know where a particular item is because documentation is lacking, you might think that the problem is that the item in question is lost or stolen. This could wind up costing you time that you don’t have only to determine that everything was proceeding as it should – it was the documentation itself that was lacking.
If you had the ability to log into an interface on a smartphone or tablet and get a real-time update on that item’s location from anywhere, however, you’d be able to see the cause of the problem in seconds and could avoid those delays altogether. This would also uncover the fact that your organization had a documentation problem, something you could take steps to further correct by way of continuing education.
Accurate, Actionable Information
One of the biggest benefits of using asset tracking to monitor shipments, however, comes by way of the reams of analytical information that it can provide. Asset tracking gives businesses an almost unprecedented level of visibility into not only where their assets are going, but HOW they’re being utilized. This can be a great way to better monitor the actual needs of an organization, making certain adjustments to increase productivity and streamline efficiency along the way.
Even if you’re only talking about asset tracking in terms of physical location information, the data you’re given can still help uncover patterns that can shed insight on how to make your operation stronger. If you know where your shipments are at any given moment, you actually know a great deal more than that. You know how long they take to prepare. How long they take to get from “Point A” to “Point B” to “Point C” and beyond. You can see what might be causing unnecessary delays and, more importantly, what you need to do to cut down the amount of time required for this process as much as you can.
Improving Customer Service
Finally, many companies use asset tracking to monitor their shipments to unlock the most important benefit of all: the ability to provide a better service to their customers. If you have complete visibility over your shipments, including how long it took to get them to where they are and how long it will continue to take to get them where they’re going, you have the data you need to improve the way your information performs.
You know which resources you need to use to allocate for improved efficiency. You’re able to reduce unnecessary spending by eliminating superfluous steps in the process. You have better control over your shipments and related assets than ever before, allowing you to provide superior customer service AND increase your revenue at the same time.